To label a return package, hide every old label, stick the return label on the largest flat face and keep its barcode smooth and uncovered. Add a note with the order number inside the box so the receiver can match the return even if the outside label is damaged.
Get the Box Ready
- Choose a box that fits the item with a little cushioning. Reusing the original box is fine if it is sound.
- Remove old shipping labels if you can. If not, cover every old label and barcode with plain paper or a thick marker so scanners cannot read them.
- Close the box and tape all seams.
Place the Return Label
- Find the largest flat face of the box.
- Wipe it with a dry cloth so the label sticks.
- Peel the backing and lay the label on one edge first, then smooth it across, pressing out air.
- Keep the label away from seams and corners. A label that folds over an edge can be hard to scan.
- Do not cover the barcode with tape. If you wish to protect the label, use a clear tape that has no wrinkles over it, and check the carrier’s current instructions first.
Check the Label Content
- The destination address is the receiving address you were given.
- The sender address is yours, or the one named in the instructions.
- The barcode is dark, sharp and unbroken.
- The text is readable and not smudged.
If You Have a Label Without a Printer
Some carriers offer a code that a drop-off point can turn into a label. Others require a paper copy. Which one applies depends on the carrier, so follow the instructions you received with the return.
Put Paperwork Inside
| Item | Purpose |
|---|---|
| Order number note | Matches the parcel if the label is lost |
| Packing slip or form | Shows what you are returning |
| Contact detail | Lets the receiver ask a question |
Before You Drop It Off
Take a quick photo of the sealed parcel with the label visible. Check the drop-off point’s hours in the carrier’s current instructions, and bring any code or paper the instructions mention. Ask for a receipt or scan confirmation at handover, and keep it with your order record. If the item is valuable, note the tracking reference in a place you will not lose.
If a label tears or smudges on the way, do not guess. Reprint it, or ask the sender to issue a new one, and apply it fresh to a dry surface.
FAQ
Do I need to keep the receipt of drop-off?
It is a good habit, since it records the date you handed over the parcel. Keep it until the return is closed.
Can I write on the label?
Avoid writing across the barcode or the address. Use the space outside them if you must add a note.
The Short Version
Cover old markings, stick the new label flat, protect the barcode and add a note inside. Hand the parcel over and keep the drop-off record.